Available courses

This course is for students with pre-elementary level of English competency. This course starts with basics, builds vocabulary, teaches phrases, and introduces concepts in non-aviation settings first. These are specialized to aviation industry as the students progress in their capabilities.

ICAO level 4 fluency is required to meet the language requirement for international aviation. This means that your pronunciation needs to be understandable and your grammar good enough to keep the meaning clear. You need to understand vocabulary for words used in the aviation context, you speak at a natural pace that does not interfere with effective communication, you understand spoken English in different accents in routine and abnormal situations, and you are able to respond promptly.

There are 36 lessons based on two books available from AE Link Publications, CLEARED FOR TAKEOFF Aviation English Made Easy, Books 1 and 2. 

This placement test is designed to determine the appropriate level of complexity a student should be exposed to. It may also point to need for taking English as Second Level (ESL) classes before attempting any of the Aviation English courses. 

This refresher course will prepare pilots to meet the requirements for ICAO language proficiency. Currently, there is no single test to assess language ability. This course will prepare pilots through practice of aviation English in performance categories where pilots need proficiency to fly safely and efficiently. By completing satisfactorily all parts, pilots will be able to demonstrate proficiency in meeting the ICAO language requirements.

Online course to learn what it takes to be a Professional, Courteous, and Confident Passenger Service Agent. Learn to facilitate an exceptional customer experience at every customer touch point.

This intensive 120 hour course will train you to become customer-focused and knowledgeable in the many roles you may fill as a front-line employee. Course topics include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards.

Online course to learn what it takes to be a Professional, Courteous, and Confident Passenger Service Agent. Learn to facilitate an exceptional customer experience at every customer touch point.

This intensive 120 hour course will train you to become customer-focused and knowledgeable in the many roles you may fill as a front-line employee. Course topics include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards.

Online course to learn what it takes to be a Professional, Courteous, and Confident Passenger Service Agent. Learn to facilitate an exceptional customer experience at every customer touch point.

This intensive 120 hour course will train you to become customer-focused and knowledgeable in the many roles you may fill as a front-line employee. Course topics include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards.

Online course to learn what it takes to be a Professional, Courteous, and Confident Passenger Service Agent. Learn to facilitate an exceptional customer experience at every customer touch point.

This intensive 120 hour course will train you to become customer-focused and knowledgeable in the many roles you may fill as a front-line employee. Course topics include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards.

This one-of-a-kind course is designed for hotel staff. This course builds hospitality vocabulary for different positions within the industry. Our speech recognition technology helps hotel staff practice key words and phrases over and over again to  gain confidence and clarity.

Minimum System Requirements: 

This course REQUIRES Adobe Flash Player plugin installed in your internet browser. You can get the plugin from:  https://get.adobe.com/flashplayer/

  • Platform: Desktop - MS Windows 7 or above,  MacOS X
  • Internet Browser: Chrome, Firefox, Internet Explorer, Opera
  • Microphone
  • Headphone/Speakers


This one-of-a-kind course is designed for hotel staff. This course builds hospitality vocabulary for different positions within the industry. Our speech recognition technology helps hotel staff practice key words and phrases over and over again to  gain confidence and clarity.

Minimum System Requirements: 

This course REQUIRES Adobe Flash Player plugin installed in your internet browser. You can get the plugin from:  https://get.adobe.com/flashplayer/

  • Platform: Desktop - MS Windows 7 or above,  MacOS X
  • Internet Browser: Chrome, Firefox, Internet Explorer, Opera
  • Microphone
  • Headphone/Speakers

This preview course demonstrates self-paced online training for Law Enforcement Officers.

Its topics include: Listening Comprehension, 10 Codes, Signals, Scenarios, and practice exercises on how to communicate your situation to the dispatch.

Online course to learn what it takes to be a Professional, Courteous, and Confident Passenger Service Agent. Learn to facilitate an exceptional customer experience at every customer touch point.

This intensive 120 hour course will train you to become customer-focused and knowledgeable in the many roles you may fill as a front-line employee. Course topics include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards.